Turn cancellations into bookings
When a client reschedules, the open slot should refill automatically from a waitlist. AI handles the reschedule and reaches waitlisted clients instantly, so changes do not become lost revenue.
Scheduling fact sheet
Rescheduling and waitlist management
Practices should make rescheduling effortless and keep an active waitlist so canceled slots refill quickly. Manual juggling causes empty slots and frustrated clients, while automated rescheduling and waitlist outreach keep the calendar full.
Keep the calendar full when plans change.
By the numbers
instant
rescheduling clients want
waitlist
refills canceled slots
auto
outreach fills openings
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
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Related therapy facts
FAQ
More on rescheduling and waitlist management
Common follow-up questions operators ask.
Contact supportReach waitlisted clients the moment a slot opens. Automated outreach fills openings before they go stale.