Answer it clearly, instantly
A prospective client who cannot get a clear answer on insurance moves on. AI answers whether the practice takes their plan, explains private-pay and superbill options, and books the client when it is a fit.
Insurance & Billing fact sheet
Clients asking about insurance
Insurance is one of the first questions nearly every prospective therapy client asks, and unclear answers cause them to look elsewhere. Answering insurance and cost questions accurately on first contact is critical to converting inquiries.
Often the very first question they ask.
By the numbers
#1
first-contact question
unclear
answers lose the client
instant
answers that convert
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
Go deeper
Related therapy facts
AI explains private-pay rates and superbill reimbursement, so out-of-network clients still convert.