UCaaS delivers unified communications from the cloud as a subscription. Instead of separate tools for calling, texting, video meetings, and chat, a team gets them in one platform with one set of contacts and one bill.
The model removes on-site hardware and lets a business add channels as it grows. It is the delivery model behind most modern business phone systems.
Frontdesk gives you a business number answered by an AI receptionist that picks up every call, qualifies the caller, books the appointment, and logs the whole conversation to your CRM.