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Frontdesk
Feature

Appointment Reminders: Reduce No-Shows with Automatic SMS and Email Reminders

Send automatic appointment reminders via SMS or email at a time you set before each booking. Reduce no-shows without any manual follow-up.

How It Works

Configure reminder timing in Calendar settings — 24 hours before, 1 hour before, or a custom window. The system sends the reminder automatically to the booker's phone or email with appointment details and a cancellation link.

  • SMS reminders to booker phone number
  • Email reminders to booker email
  • Configurable timing before appointment
  • Multiple reminders per booking
  • Appointment details included in reminder
  • Cancellation and rescheduling link in reminder
  • Works for all booking channels

Who Uses This

Medical and dental offices

Send a 24-hour and a 2-hour reminder to cut no-show rates without calling every patient manually.

Consultants

Send a reminder with the meeting link and agenda so clients show up prepared.

Service businesses

Remind customers of their technician visit the day before and an hour before arrival.

Frequently Asked Questions

Can I send multiple reminders per appointment?

Yes. Configure multiple reminder triggers per booking — for example, 24 hours and 1 hour before.

Does the reminder include a cancellation link?

Yes. Reminders include a link for the booker to cancel or reschedule.

Start using this feature today.

No credit card required. Live in 5 minutes.