Spam Blocking: Stop Robocalls, Bots, and Junk Callers Automatically
Frontdesk includes multiple layers of spam protection — robocall detection, blocked number lists, bot-block phrases, and SMS spam filtering — so only real callers reach your AI.
How It Works
Enable Robo Call Detection to automatically identify spam. Add numbers to the Blocked Numbers list. Define Bot Block Phrases that trigger automatic rejection when detected in a conversation.
- Robocall detection toggle on/off
- Blocked numbers list
- Bot block phrases configuration
- SMS Bot Spammers list and management
- Automatic call rejection for blocked numbers
- Reduces wasted usage from junk callers
Who Uses This
High-volume businesses
Block known spam numbers that call repeatedly and waste AI usage on non-human interactions.
SMS-heavy workflows
Filter out bot SMS senders before they enter your inbox and consume follow-up credits.
Professional offices
Keep your call logs clean so staff only see real leads and legitimate inquiries.
Frequently Asked Questions
How does robocall detection work?
The AI analyzes patterns in the call audio and caller behavior to identify automated robocall systems and rejects them before consuming usage.
Can I manually add numbers to the block list?
Yes. Add any phone number to the Blocked Numbers list in Advanced Settings. Calls from those numbers will be rejected immediately.