Appointment Booking via SMS: Book Appointments Entirely Through Text Message
Customers can schedule an appointment through a text conversation without calling or using a booking page. The SMS agent checks availability, proposes times, and confirms the booking.
How It Works
The SMS agent checks your Frontdesk calendar for available slots. It proposes times to the customer via text, collects confirmation, and creates the booking. A confirmation text is sent immediately.
- Checks live calendar availability
- Proposes available times in the text conversation
- Collects confirmation and service details
- Creates booking in Frontdesk Calendar
- Sends SMS confirmation to customer
- Syncs to Google Calendar
Who Uses This
Customers who prefer texting
Serve customers who will not call but will book via text without friction.
After-hours booking
Accept bookings via text at any hour without a live receptionist.
High-volume booking businesses
Handle booking requests via text in parallel with phone calls.
Frequently Asked Questions
Does the SMS agent check real-time availability?
Yes. It reads from the connected Frontdesk Calendar before proposing times.
Does the customer receive a confirmation?
Yes. A confirmation text is sent immediately after the booking is confirmed.