Be there when they reach out
People often decide to seek help at night or on a weekend. A practice that goes dark after hours misses these clients entirely. AI answers and books around the clock so no after-hours inquiry is lost.
Intake fact sheet
After-hours therapy inquiries
A substantial share of therapy inquiries arrive in the evenings and on weekends, when people have time to reflect and reach out. With therapists in session or off the clock, these after-hours inquiries are the most commonly missed.
People reach out when the office is closed.
By the numbers
evenings
peak inquiry time
weekends
high inquiry volume
24/7
coverage that captures them
Never miss another client inquiry
Frontdesk answers every call, text, and web inquiry 24/7. It runs new-client intake, answers insurance and cost questions, books sessions, and routes clinical matters to you. Built for therapists and group practices.
Go deeper
Related therapy facts
Yes. Many clients reach out outside business hours, and those calls are the most often missed.