24/7 Availability: Answer Every Call After Hours, Weekends, and Holidays
Your AI receptionist never sleeps. It picks up every call at 2am, on weekends, and on holidays with the same quality as a business-hours call. No extra configuration for after-hours mode.
How It Works
Calls are handled identically regardless of time of day unless you configure specific Time Controls or call transfer workflows for business hours. Out-of-hours calls get full AI conversation, booking, and qualification.
- Active 24 hours a day, 7 days a week
- No after-hours degradation in quality
- Handles booking, qualification, and transfers at any hour
- Optional time-based routing rules for business hours
- Critical for HVAC, plumbing, medical, and real estate industries
Who Uses This
HVAC and plumbing
Capture emergency service calls at midnight and dispatch the on-call technician without missing a job.
Real estate
Qualify buyers and schedule showings from calls that come in during evenings and weekends.
Healthcare
Handle urgent patient inquiries after clinic hours and route them to the on-call provider when needed.
Frequently Asked Questions
Does the AI behave differently after hours?
Not by default. The AI uses the same configuration at all hours. Use Time Controls if you want different behavior during specific windows.
Can I set an after-hours greeting?
Yes. Use Custom Commands to write an after-hours greeting, or use a combination of Time Controls and greeting phrases per time window.