Knowledge Base: Train Your AI Receptionist on Your Business in Minutes
The knowledge base is what your AI receptionist knows about your business. Add text, paste in your website URL, or upload a PDF and the AI learns to answer questions accurately on every call.
How It Works
Add entries via free-form text, URL crawl with optional auto-sync every 30 minutes to weekly, or document upload up to 20MB. The AI processes each entry and uses it when callers ask relevant questions.
- Free-form text entries up to 100,000 characters each
- Website URL crawling with auto-sync schedules
- PDF, DOCX, and TXT document uploads up to 20MB
- Q&A pairs for precise scripted answers
- Full-text search across all entries
- Active/inactive toggle per entry
- Token usage monitor
- Edit text entries in place
Who Uses This
Service businesses
Upload your service menu, pricing, and FAQ so the AI answers questions about cost and availability without putting callers on hold.
Real estate offices
Sync your listings page so the AI can answer questions about available properties, pricing, and open house times.
Medical practices
Add insurance accepted, hours, and intake requirements so every caller gets accurate information before booking.
Frequently Asked Questions
What file types does the knowledge base support?
You can upload PDF, DOCX, and TXT files up to 20MB each. You can also add content via free-form text or website URL.
How often does URL auto-sync run?
You can set the sync frequency from every 30 minutes to weekly. The AI re-crawls the URL on schedule and updates its knowledge automatically.