Pronunciation Guides: Teach the AI to Say Your Brand Name Correctly
Pronunciation guides let you correct how the AI says specific words — your company name, product names, staff names, or industry terms it mispronounces by default.
How It Works
Open Pronunciation Guides in Advanced Settings. Add a word and its phonetic pronunciation. The AI applies your corrections on every call.
- Unlimited pronunciation entries
- Word-to-pronunciation mapping table
- Applies to every call immediately on save
- Covers proper nouns, brand names, and technical terms
Who Uses This
Unique brand names
Make sure the AI says your company name the way you intend, not a generic anglicized approximation.
Medical practices
Teach the AI to pronounce physician names, medications, and clinical terms correctly.
Industry terminology
Add correct pronunciations for trade-specific words that general language models tend to mispronounce.
Frequently Asked Questions
How do I write a phonetic pronunciation?
Write it the way it sounds. For example, if your company name is Beauchamp, write "Beecham" as the pronunciation entry.
How many entries can I add?
There is no limit on the number of pronunciation entries you can add.