Multilingual Support: Serve Callers in 20+ Languages Automatically
Frontdesk detects the caller's language and responds natively, with no manual configuration per language. English, Spanish, French, Portuguese, Mandarin, and 15+ more languages are supported.
How It Works
Set your primary language in the Languages tab. Enable multilingual mode to let the AI auto-detect and switch. The AI transitions mid-call if the caller switches languages.
- Auto-detects caller language
- Responds in the detected language natively
- 20+ languages supported
- No separate prompts per language needed
- Mid-call language switching
- Useful for Spanish/English bilingual markets
Who Uses This
Bilingual markets
Cover Spanish and English callers from one receptionist without building separate workflows for each language.
Immigration and legal services
Serve clients who speak Portuguese, Mandarin, or French without hiring multilingual staff for every shift.
Tourism and hospitality
Answer inquiries from international guests in their native language from the first ring.
Frequently Asked Questions
Do I need to write separate prompts for each language?
No. Write your instructions in your primary language. The AI handles translation and language detection automatically.
What happens if a caller switches languages mid-call?
The AI detects the language change and continues the conversation in the new language without breaking the flow.