Concurrent Outbound Calls: Dial Multiple Contacts Simultaneously at Scale
Dial multiple contacts at the same time during an outbound campaign. Frontdesk handles as many simultaneous outbound calls as your campaign requires with no waiting between contacts.
How It Works
Set the concurrency level in your sequence launch settings. Frontdesk opens that many simultaneous call threads and dials contacts in parallel. Answered calls are handled by individual AI instances.
- Configurable concurrency level per campaign
- Each call handled by a separate AI instance
- No wait time between contacts
- Scale from 1 to hundreds of simultaneous calls
- Useful for time-sensitive campaigns
- Call logs maintained per contact regardless of concurrency
Who Uses This
Large outbound campaigns
Reach a list of 500 contacts in minutes instead of hours by dialing them in parallel.
Event follow-up
Call every event attendee within the hour after the event ends while interest is highest.
Emergency notifications
Reach all contacts on a list simultaneously for time-sensitive communications.
Frequently Asked Questions
Is there a limit on concurrent outbound calls?
Limits depend on your plan. Contact sales to discuss high-volume campaign requirements.
Do concurrent calls affect call quality?
No. Each call runs on its own AI instance so quality is consistent regardless of concurrency level.