Frontdesk creates and updates complete guest cards in Yardi, RealPage, Entrata, AppFolio, Buildium, and ResMan after every voice call, chat, SMS, email, and ILS lead. Full qualification, full transcript, full source attribution — no manual data entry, no orphaned leads, no duplicate records.
AI guest card automation for multifamily apartment communities, lease-up properties, build-to-rent (BTR) portfolios, single-family rentals (SFR), student housing, senior living, and affordable / LIHTC operators. Bidirectional sync with Yardi Voyager 7S, Yardi Breeze, RentCafe CRM, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, Funnel CRM, and Spherexx ILoveLeasing — with full source attribution to ILS leads from Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, and Realtor.com Rentals.
0%
Guest card completion
Auto
Deduplication
0+
PMS systems
Per-lead
Attribution accuracy
Works with every property management system
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
The Problem
When tours and calls stack up, guest cards get half-completed or skipped entirely — destroying funnel data and creating orphaned leads in the PMS.
The same prospect calls, then chats, then submits an ILS lead — and ends up as 3 guest cards in Yardi, Entrata, or RealPage. Funnel reporting becomes meaningless.
Without automated attribution, marketers can’t tell whether Apartments.com, Zillow, Google PPC, or a sign drove the lead. ILS spend allocation is guesswork.
How Frontdesk Works
Built for multifamily operators on Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan — and every other major PMS.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Every voice call, chat, SMS, email, and ILS lead creates a complete guest card in your PMS / CRM — with budget, move-in date, occupants, pets, parking, voucher, and floor-plan preference captured.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk merges duplicate guest cards across channels (voice, chat, ILS, web) and properties (sister communities in a portfolio) — so each prospect is one record, not five.
More capabilities
Every guest card carries accurate source attribution — Apartments.com, Zillow Rentals, Zumper, Google PPC, organic web, sign, referral, walk-in, or specific ILS campaign.
Guest cards update in real time as the prospect progresses through the funnel — qualified, tour-booked, tour-attended, applied, leased, or lost — with reasons captured for lost leads.
Integrations
Frontdesk is PMS-agnostic and integrates bidirectionally with Yardi Voyager (7S and One), Yardi Breeze (and Breeze Premier), RentCafe CRM, RealPage OneSite (Leasing & Rents, Facilities, Affordable, Student), RealPage AI Revenue Management (AIRM / YieldStar), Knock CRM, Entrata Core, Entrata Leasing AI (ELI+), AppFolio Property Manager, AppFolio Realm-X copilot, AppFolio Investment Management, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, Funnel CRM, Property Meld, and ServiceFusion. Lead context, guest cards, work orders, payment notes, hardship flags, renewals, and tour bookings sync in real time — no manual data entry, no broken handoffs between systems.
Yardi
Voyager, Breeze, RentCafe, Chat IQ
RealPage
OneSite, Knock CRM, AI Revenue Mgmt
Entrata
Core, Leasing AI / ELI+
AppFolio
Property Manager, Realm-X
Buildium
SMB property mgmt + HOA
ResMan
Multifamily, affordable, LIHTC
Full integration coverage
Customer stories
Real property management and real estate operators using Frontdesk to handle thousands of calls per month — across leasing, maintenance, and resident support.
Who it's for
Lease-up properties needing clean funnel data from day one
Stabilized communities cleaning up duplicate-record sprawl
Multifamily REITs centralizing guest-card hygiene across 50+ communities
BTR and SFR portfolios with leads spread across multiple metros
Student housing with high-volume seasonal lead spikes
Senior living with family-coordinator multi-party leads
Affordable / LIHTC properties with compliance-driven record requirements
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, ILS lead forms (Apartments.com, Zillow Rentals, Zumper, Rent.com, ApartmentList, HotPads, Realtor.com Rentals), and walk-in inquiries are answered instantly with portfolio-aware context — across multifamily apartment communities, build-to-rent (BTR), single-family rental (SFR), student housing, senior living, and affordable / LIHTC properties.
Step 2
Guest cards, work orders, renewals, payment notes, hardship flags, and tour bookings flow into Yardi Voyager 7S, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata Core, AppFolio Realm-X, Buildium, ResMan, Rent Manager, MRI Software, DoorLoop, TenantCloud, and Funnel CRM in real time. Calendar sync with Google Calendar, Microsoft Outlook, and PMS-native calendars. No double-entry.
Step 3
No-show recovery within 5 minutes, dormant-lead reactivation, 90/60/30/15-day renewal cadences, day-of-due rent reminders, tiered delinquency outreach, payment-plan negotiation, autopay enrollment, maintenance status updates, and Google review requests fire automatically — with the right cadence and channel per resident persona.
Step 4
Cross-property dashboards track speed-to-lead, tour-booked rate, tour-to-lease conversion, no-show rate, recovery rate, average maintenance SLA, emergency response time, renewal rate, delinquency reduction, payroll savings, and NOI impact — across every community. AI call scoring and QA flags replace mystery shopping.
Explore more
More from Leasing & Lead Capture
AI for inbound leasing calls, chat, ILS leads, qualification, and overflow coverage.
Multifamily AI hub
Frontdesk runs leasing, residents, renewals, and collections — and integrates with every property management system multifamily operators use.
What this page covers
Topics, integrations, channels, property types, and workflows covered by AI Guest Card Automation.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what multifamily operators ask most.
Contact supportFrontdesk syncs bidirectionally with Knock CRM, Funnel CRM, RentCafe CRM, RealPage OneSite, Entrata Core, AppFolio Realm-X, Buildium, and ResMan — creating, updating, and deduplicating guest cards in real time.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
