Voicemail: Let Callers Leave Messages When the AI Cannot Help
When callers prefer to leave a message, the AI receptionist collects the voicemail and saves it separately in your dashboard. Voicemails are never mixed with regular call logs.
How It Works
Enable voicemail in Advanced Settings. Choose a countdown prompt or a tone-based prompt. Callers can request to leave a voicemail at any point, and the AI captures the full message.
- Toggle voicemail on/off
- Countdown prompt or tone prompt options
- Voicemails stored separately from call logs
- Voicemail tone library with presets or custom upload
- Custom voicemail prompt recording
- Accessible from the Voicemail tab in your dashboard
Who Uses This
After-hours businesses
Capture messages from callers who reach out when no one is available, and review them first thing in the morning.
Call-heavy practices
Let callers who prefer not to speak with the AI leave a quick message instead of hanging up.
Multi-location offices
Each receptionist can have its own voicemail box so messages route to the right team.
Frequently Asked Questions
Are voicemails stored separately from call recordings?
Yes. Voicemails appear in a dedicated Voicemail tab in your dashboard and are not mixed with standard call logs.
Can I use my own recorded voicemail greeting?
Yes. You can upload a custom audio file as the voicemail prompt or choose from the built-in tone library.