Frontdesk powers a conversational store locator across voice, SMS, web chat, Instagram DM, and TikTok DM — synced with Square POS, Clover, Lightspeed Retail, Shopify POS, WooCommerce, BigCommerce, and Magento inventory — so shoppers find the nearest store with the SKU they want, in real time.
< 0.0s
Response time
Voice, SMS, DM, email
Channels
Real-time
Inventory accuracy
0+
Languages
Works with every major ecommerce platform
Shopify
Shopify, Shopify Plus, Shopify POS
WooCommerce
WordPress / WooCommerce stores
BigCommerce
BigCommerce, BigCommerce B2B
Magento
Adobe Commerce, Magento Open Source
Square
Square POS, Square Online, Square for Retail
Clover
Clover POS + Clover Go
The Problem
Shopify Store Locator, Square Store Locator, Clover Store Locator, Lightspeed Retail, WooCommerce Store Locator, BigCommerce Store Locator, Magento Store Locator, Storemapper, Bullseye Locations, and Stockist show pins on a map — but not whether the SKU the shopper wants is in stock.
A shopper looking for size 9 in red wants the closest store with that SKU — not to click through 5 store pages. Static locators force the search.
A shopper asking Alexa or Siri "find me a Frontdesk store near me with X in stock" needs a voice-native response — not a web page. Static locators don't serve voice.
"Do you have X in stock?" calls flood Square POS, Clover, Lightspeed, and Shopify POS stores. Associates get pulled off the floor to do inventory lookups.
How Frontdesk Works
Built for retail brands and merchants on Shopify, WooCommerce, BigCommerce, Magento, Square, Clover — and every other major commerce platform.
+1 (415) 555-0142
Inbound · Zillow Rentals lead
AI Transcript
“Hi! I’d love to tour the 2-bedroom at Maple Heights. Any availability this Saturday?”
Frontdesk AI
“Yes! The 2BR at Maple Heights is $2,450/mo with a Feb 1 move-in. Saturday 11am or 2pm works for tours. Shall I book one?”
Frontdesk handles "find me the nearest store with X" via voice, SMS, web chat, WhatsApp, Instagram DM, TikTok DM, and email — with live inventory across Square POS, Clover, Lightspeed, Shopify POS, WooCommerce, BigCommerce, and Magento.
Looking for a 2BR around $2,400, move-in mid-February. Do you allow pets?
We have a 2BR at $2,450/mo available Feb 15. Cats and dogs under 50 lbs welcome. What’s your move-in date?
Captured
Frontdesk queries live inventory across all Square POS, Clover, Lightspeed, and Shopify POS terminals — so the shopper knows which store has the exact SKU, size, and color.
More capabilities
Frontdesk routes shoppers to the right fulfillment option — BOPIS (Shopify Click & Collect, Square Online Pickup, Clover Online Ordering, Lightspeed Retail), curbside, ship-to-store, locker — based on inventory and shopper preference.
Frontdesk answers store hours, holiday hours, parking, accessibility, in-store services (alteration, repair, gift wrap), and event schedules — synced with Google My Business, Square POS, Clover, Lightspeed, Shopify POS, and store-management tools.
Frontdesk serves voice-native responses to Alexa, Siri, Google Assistant, and direct phone calls — with store name, address, distance, ETA, and in-stock SKU confirmation.
Integrations
Frontdesk is platform-agnostic and integrates bidirectionally with Shopify, Shopify Plus, Shopify POS, WooCommerce, BigCommerce, Magento (Adobe Commerce), Wix Commerce, Squarespace Commerce, Salesforce Commerce Cloud, Square POS, Square for Retail, Clover, Lightspeed Retail, Lightspeed eCom, Toast POS, NCR, Heartland Retail, NetSuite, Brightpearl, Cin7, Klaviyo, Attentive, Postscript, Yotpo, Smile.io, LoyaltyLion, Gorgias, Zendesk, Re:amaze, Intercom, Loop Returns, Returnly, Happy Returns, Narvar, AfterShip, Amazon Seller Central, eBay, Etsy, Walmart Marketplace, TikTok Shop, Instagram Shopping, and Google Shopping. Orders, customers, returns, loyalty, support, and lifecycle data sync in real time.
Shopify
Shopify, Shopify Plus, Shopify POS
WooCommerce
WordPress / WooCommerce stores
BigCommerce
BigCommerce, BigCommerce B2B
Magento
Adobe Commerce, Magento Open Source
Square
Square POS, Square Online, Square for Retail
Clover
Clover POS + Clover Go
Full integration coverage
Customer stories
Real brands and merchants using Frontdesk to handle thousands of calls and messages per month — across orders, returns, wholesale, and after-hours support.
Who it's for
Multi-location retail store finders
Brand wholesaler store locators (find where to buy)
Franchise location finders
Mall and shopping center store locators
D2C brands wholesaling into multi-location retail
Cannabis dispensary locators
Beauty, jewelry, electronics, apparel locators
Replacement for Storemapper, Bullseye, Stockist, Locatorsearch
The journey
Every step syncs to Yardi, RealPage, Entrata, AppFolio, Buildium, or ResMan in real time.
Step 1
Inbound voice calls, outbound AI voice, SMS, WhatsApp, web chat, email, Instagram DMs, TikTok messages, Facebook Messenger, and marketplace messages (Amazon, eBay, Etsy, Walmart Marketplace) are answered instantly with order-, product-, and inventory-aware context — across Shopify, WooCommerce, BigCommerce, Magento, Square, Clover, Lightspeed, Toast, and every major retail stack.
Step 2
Order updates, return requests, customer notes, loyalty points, support tickets, and follow-up tasks flow into Shopify, Shopify Plus, WooCommerce, BigCommerce, Magento (Adobe Commerce), Salesforce Commerce Cloud, Square, Clover, Lightspeed, NetSuite, Klaviyo, Gorgias, Zendesk, and Re:amaze in real time. No copy-paste, no missing context.
Step 3
Abandoned cart recovery, browse abandonment, post-purchase nurture, replenishment reminders, win-back campaigns, review requests, restock alerts, BOPIS pickup reminders, and shipping delay outreach fire automatically — coordinated across Klaviyo, Attentive, Postscript, Mailchimp, Yotpo, and Smile.io without overlap.
Step 4
Cross-channel dashboards track first-response time, contact-to-resolution rate, deflection rate, abandoned-cart recovery rate, review-collection rate, NPS, repeat-purchase lift, and AOV impact — across Shopify, WooCommerce, BigCommerce, Magento, Amazon, eBay, Etsy, Walmart Marketplace, and your in-store POS.
Explore more
More from Brick-and-Mortar
AI for BOPIS, curbside, personal shopper, events, and in-store experiences.
Retail AI hub
Frontdesk runs inbound chat, orders, returns, and recovery — and integrates with every commerce platform retail brands and merchants use.
What this page covers
Topics, integrations, channels, platforms, and workflows covered by AI Store Locator Bot.
Built for retail store locator, find a store near me, store finder, store inventory lookup, where to buy lookup, in-store product availability, find-in-store, nearest store with X in stock, multi-location inventory search, BOPIS-eligible store finder, drive-distance store routing, ZIP code store search, mall and shopping center store locator, brand wholesaler store finder, and franchise location finder. Replaces or augments Shopify Store Locator, Square Store Locator, Clover Store Locator, Lightspeed Retail Store Locator, WooCommerce Store Locator, BigCommerce Store Locator, Magento Store Locator, Storemapper, Bullseye Locations, Stockist, Where to Buy by Locatorsearch, Find a Store apps, and Google My Business with two-way conversational AI.
FAQ
Frontdesk integrates with Yardi Voyager, Yardi Breeze, RentCafe, RealPage OneSite, Knock CRM, Entrata, AppFolio, Buildium, ResMan, Rent Manager, and MRI Software. Here's what retail brands and merchants ask most.
Contact supportShopify Store Locator, Square Store Locator, Clover Store Locator, Lightspeed Retail Store Locator, WooCommerce Store Locator, BigCommerce Store Locator, Magento Store Locator, Storemapper, Bullseye Locations, Stockist, and Locatorsearch are static map widgets — but cannot have a two-way conversation, can't check live inventory, and can't handle voice search. Frontdesk does all three across Square POS, Clover, Lightspeed, Shopify POS, WooCommerce, BigCommerce, and Magento.
Launch Frontdesk in minutes, capture more leads, and automate repetitive front-office workflows from day one.
